Farmers Bank: Protect Your Finances and Personal Information
At Farmers Bank, your security is our top priority. We are committed to helping you stay informed and protected against cybersecurity threats and fraudulent activities. Explore key safety tips and best practices to safeguard your accounts and personal information.
Contact Us Immediately If You Suspect Fraud
Your quick action can minimize risks. If you believe your account or information has been compromised, contact us immediately:
- Phone: 270.365.5526(if after hours, listen to menu selection to report card fraud)
- Email: info@farmersbk.com
- Branch: Visit your nearest Farmers Bank branch for assistance.
Check Your Credit
Monitoring your credit is a key step to protect yourself from identity theft and unauthorized activity. You are entitled to request one free credit report per year from each of the major credit reporting agencies:
- Equifax: 1-800-685-1111
- Experian: 1-888-397-3742
- TransUnion: 1-877-322-8228
Reviewing your credit report regularly can help you spot inaccuracies or fraudulent accounts opened in your name. Act immediately if you notice any suspicious activity by contacting Farmers Bank directly at (270)365-5526.
Cybersecurity Focus Points
- Email is Not a Secure Communication Channel
Email is not a secure way to exchange sensitive or confidential information. Farmers Bank advises against sharing personal or financial details via email with us or any other entity. For secure communication, use trusted channels like our secure online banking platform or contact us directly by phone or in person. - Farmers Bank Will Never Request Personal Information
Farmers Bank will never ask for your personal information, such as account numbers, passwords, or Social Security numbers, because we already have this information. Never provide such details over the phone, email, or internet unless you initiate contact and are certain of the recipient’s identity. - Phishing Awareness
Cybercriminals often disguise themselves as trusted companies, friends, or organizations to trick you into revealing sensitive information. These fraudulent attempts can come through emails, text messages, or even phone calls. Look for warning signs, such as poor grammar, urgent requests, or unfamiliar sender addresses. Always verify the sender’s identity before clicking on links or sharing information. If you are in doubt, contact Farmers Bank directly. - Password Security
Strong passwords are essential for protecting your online accounts. Avoid using easily guessed information like birthdays or “123456.” Instead, create a password that is at least twelve characters long, including a mix of uppercase and lowercase letters, numbers, and special symbols. For example, “F@rm3rs#B@nkR0cks!” is strong and secure. Consider using a password manager to keep track of your passwords safely and never reuse them across multiple accounts. - Multi-Factor Authentication (MFA)
MFA adds an extra layer of security to your accounts by requiring two or more verification methods. For instance, after entering your password, you might need to input a code sent to your phone or approve a login attempt through an app. This makes it significantly harder for cybercriminals to access your accounts, even if they manage to steal your password. - IoT Device Safety
Internet-connected devices, like smart thermostats, security cameras, and voice assistants, can be vulnerable to cyberattacks. Protect these devices by changing default passwords to strong ones and keeping their software up to date. Use a separate, secure network for IoT devices, and avoid connecting them to public Wi-Fi. This ensures that even if one device is compromised, the rest of your network remains safe. - Travel Safety Tips
Traveling can make you more susceptible to cyber risks. Avoid accessing sensitive accounts, such as online banking, when using public Wi-Fi networks at hotels, airports, or cafes. Instead, use a Virtual Private Network (VPN) for a secure connection. Before leaving, update all devices with the latest security patches and software to minimize vulnerabilities. Notify Farmers Bank about your travel plans so we can monitor your accounts for suspicious activity. - Safe Online Shopping
Shopping online is convenient, but it can expose you to risks. Stick to reputable retailers and check for “https://” in the URL, which indicates the site is secure. Avoid clicking on links in promotional emails unless you are sure they are legitimate. Use virtual credit card numbers, if available, and never save payment information on websites you do not trust. - Fraud Detection
Regularly review your bank statements and account activity for unauthorized transactions. Farmers Bank provides monitoring tools and alerts to help detect suspicious behavior. If you spot anything unusual, report it immediately. Remember, Farmers Bank will never ask for your password or personal information over email or phone. - Social Engineering Risks
Scammers use tactics like impersonation, fake emergencies, or enticing offers to manipulate you into sharing sensitive information or transferring money. Be cautious with unsolicited communication, even if it seems urgent. Verify the source through official contact channels, like Farmers Bank’s customer support, before acting.
References to Further Assist You
Here are additional resources to expand your knowledge and protect yourself:
- FDIC Consumer Protection
http://www.fdic.gov/consumers/
- Consumer Action: Complaints
https://www.usa.gov/consumer-complaints#item-212527
- US Department of Homeland Security
http://www.us-cert.gov/home-and-business/
- Protecting Your Business: Start with Security
https://www.ftc.gov/news-events/audio-video/business
- NACHA Fraud Resources
https://www.nacha.org/Fraud-Phishing-Resources
- Consumer Information: Wiring Money
https://www.consumer.ftc.gov/media/video-0079-money-wiring-scams
- Federal Communication Commission – Business Cyber-Planner
http://fcc.gov/cyberplanner
